Frequently Asked Questions
1. What is a “free” medical clinic?
This is a medical clinic that requires no payment from patients/clients. The medical/health care staff are all volunteers except for the Clinical Manager, Office Manager and bookkeeper.
2. Who can use FernCare?
We see individuals between the ages of 19 through 64 years of age who are uninsured and have no other primary care provider. We have no residence restriction or income level criteria.
3. What clinic services are available now?
We currently provide non-emergency medical care that is, what would generally be provided by a family care physician. This includes lab testing, social work counseling, community resource access assistance, Prescription Assistance Program enrollment, in-depth counseling sessions and we dispense generic medication. We also offer Affordable Care Act Insurance Exchange and Healthy Michigan enrollment assist. The health insurance service is open to anyone. They do not have to be a clinic patient. All other services require that you be a clinic patient. The number of volunteers we have, patient need and the cost of the clinic sessions dictate what we offer and when we can offer services.
We do NOT provide obstetric/gynecological services, sexually transmitted infection diagnosis, mental health assistance beyond what is comfortable for a family/general practice physician or emergency care. There are NO controlled substances or narcotics on site.
4. How can I volunteer?
SEE Volunteer page. Please indicate if you would like to volunteer to work in the clinic or with the Board.
5. How can I donate money?
Send your check made out to FernCare, 751 E. 9 Mile Road, Suite 2 Ferndale, MI 48220 OR use PayPal here on the website homepage. ALL of the free clinics rely on donations, fund raising and grants to stay open. We are self-funded.
6. Can I attend a Board of Directors meeting?
Yes! We encourage people to come to the meetings to both meet the board and to stay current on our other projects and fund raising events.
The Board meets the 3rd Tuesday of every month at 713 E. 9 Mile Road in Ferndale. NOTE THE NEW ADDRESS. Enter through the door closest to the railroad tracks. Board meetings are from 7:30 to 9:00 pm.
7. Why put a free clinic in Ferndale?
8. Is there any one place where health/medical resources are listed?
This would be an almost impossible feat. However, we have compiled a list of resources that we update regularly. You will find these on the Resources and Links pages of this site. You can also call the clinic between 9 am – 2 pm, the Office Manager will help you locate resources if at all possible.
9. I live outside of Oakland County. Are there other free clinics closer to my home?
The website www.fcomi.org has a locator page of every free medical clinic in Michigan. There may be a clinic closer than FernCare if you will outside of south Oakland county.
10. Do you provide IRS approved tax donation receipts?
Yes. we do.
Contact Us webpage.